How to reset password

Created by Geeta S, Modified on Wed, 20 Sep, 2023 at 3:51 PM by Geeta S

  1. Visit the Login Page: Go to the website or app where you need to reset your password.

  2. Find the "Forgot Password" or "Reset Password" Link: Look for a link or button that allows you to reset your password. This is usually located near the login form. It may be labeled as "Forgot Password," "Reset Password," "I forgot my password," or something similar.

  3. Click or Tap the Link: Click or tap on the link to initiate the password reset process.

  4. Provide Your Username or Email: You will typically be asked to enter your username, email address, or phone number associated with your account. Enter the required information and click or tap the "Next" or "Continue" button.

  5. Verification: Depending on the platform, you will need to verify your identity. This often involves receiving a code or link in your email inbox or via a text message to your phone number. Some services may also ask security questions or use other methods to verify your identity.

  6. Enter the Verification Code: If you received a code, enter it in the provided field.

  7. Create a New Password: After verification, you'll usually be prompted to create a new password. Make sure to choose a strong and secure password. Follow any specific password requirements provided by the service (e.g., a minimum length, use of uppercase letters, numbers, and special characters).

  8. Confirm Your New Password: Enter the new password again to confirm it.

  9. Change Password: Click or tap the "Reset Password" or "Change Password" button to confirm your new password.

  10. Log In: Return to the login page and enter your newly created password to access your account.

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